Acceptance of Terms
By accessing or using Seeknetic's websites, applications, software, APIs, or services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization.
Services Description
Seeknetic provides multimodal intelligence and retrieval software and infrastructure, including:
- OmniSpectra multimodal encoding and model APIs, and the on-device version OmniSpectra Edge
- Findcub for searching work files and returning to original sources
- ShotAI for video understanding, shot-level indexing and natural-language video retrieval
Available functions and data flows depend on the product and version you use. See the relevant product page and privacy policy.
Account Responsibilities
You are responsible for:
- Maintaining the confidentiality of account credentials
- All activities conducted under your account
- Ensuring that uploaded content complies with applicable laws
Customer Content & Ownership
Ownership
You retain full ownership of the content you submit and all outputs generated exclusively from your content, including tags, embeddings, indexes and metadata. Seeknetic does not claim ownership over customer content or derived outputs.
License to Process
You grant Seeknetic a limited, non-exclusive, revocable license to process your content solely for the purpose of providing the Services.
Data Usage & Model Training
By default:
- Customer content is not used to train Seeknetic's foundation or general-purpose models
- Aggregated, anonymized system-level metrics may be used to improve service reliability and performance
Any use of customer content for model improvement requires explicit opt-in agreement.
Acceptable Use
You may not:
- Upload unlawful, infringing, or harmful content
- Attempt to reverse engineer Seeknetic's models or embeddings
- Use the Services to build or train competing video intelligence systems
- Circumvent usage limits or security safeguards
API & SDK Usage
API usage is subject to rate limits and pricing tiers, as well as fair use and abuse prevention policies. Seeknetic may suspend or restrict access for excessive or abusive usage.
Service Availability
Services are provided on a commercially reasonable efforts basis. Seeknetic does not guarantee uninterrupted or error-free operation.
Limitation of Liability
To the maximum extent permitted by law:
- Seeknetic shall not be liable for indirect, incidental, or consequential damages
- Total liability shall not exceed the fees paid by you to Seeknetic in the preceding twelve (12) months
Termination
Seeknetic may suspend or terminate access for:
- Violation of these Terms
- Security or legal risks
- Non-payment
Governing Law
These Terms are governed by the laws of the Hong Kong Special Administrative Region of China.